If you are not entirely satisfied with your order please return your unworn and unwashed item within 30 days of checkout the below address based on your location:
UK Returns Address
FREEPOST CHARGRILLED CLOTHING LTD
Non-UK Returns Address
Please note the Non-UK address is not a pre-paid service and you will need to obtain a proof of postage from your local postal office in case of loss in post.
Once we have received your items back, we will either process a refund or an exchange - if it is an exchange you will receive an email. Refunds take 3-5 to be processed back to your original payment method.
Over the Christmas we understand that you need a little bit longer for recipients to return items for an exchange or a refund. Any items ordered before Christmas day can be returned up until January 31st - plenty of time for a size swap!
If you have any queries please email: contact@chargrilled.co.uk
On top of our easy returns policy, our EU customers have a legal right to cancel their order with us, you have up to 14 calender days after receiving your goods to cancel with us.
To cancel your order please Email: contact@chargrilled.co.uk, we will then provide return instructions for your order.